Trust Matters: How to Verify Insurance Licences in Manitoba

This video explains how to verify if your insurance adjuster is properly licenced.

1. Why Licensing Matters

Why Licensing Matters

2. Introduction

The sale of insurance or claims adjusting is a regulated occupation in Manitoba. To work as an insurance agent, broker, or adjuster in Manitoba, you must be licensed by the Insurance Council of Manitoba.

Introduction

3. Trust

To become a licensed insurance agent or adjuster in Manitoba, applicants must meet specific educational and professional requirements, complete the necessary online application forms, and pay the required fees.

Trust

4. Professionalism

Licensed agents or adjusters meet regulatory standards and are authorized to sell insurance in Manitoba.

Professionalism

5. Consumer Protection

Verifying their licence helps protect you from fraud and ensures you're getting advice from a qualified professional.

Consumer Protection

6. How to verify an agent or adjuster's licence

To begin verifying an agent or adjuster’s licence, click the licence search option in the top right of the ICM website.

How to verify an agent or adjuster's licence

7. Navigate To Licencing Website

Clicking the Licence Search option will open a new tab with the Licensee Search database.

Navigate To Licencing Website

8. Select 'Agent' or 'Adjuster'

Select the desired role of the individual you wish to look up in the licensee database.

Select 'Agent' or 'Adjuster'

9. Agent or Adjuster Details

Then, populate the known details for the individual.

Agent or Adjuster Details

10. Choose an 'Agent' or 'Adjuster' Type

Click the insurance agent type options, including General, Life, Accident & Sickness, Aviation, Automobile, Hail, Marine, and Restricted Insurance Agent.

Choose an 'Agent' or 'Adjuster' Type

11. Enter Insurance Agent Type

By selecting the insurance class you are helping to narrow down the licensee search criteria.

Enter Insurance Agent Type

12. Initiate Licensee Search

Click the Search button to submit the licence query based on the entered criteria.

Initiate Licensee Search

13. Access Search Results

Click the indicated link to view detailed licence information from the search results.

Once expanded, you will be able to see the licence details for the licence holder selected.

Access Search Results

14. Key Information Recap

To revist the key information you can find when verifying a licence includes:

  • Whether or not an individual is licensed in Manitoba.

  • The type of insurance a licensed person is authorized to conduct.

  • Any conditions placed on their licence.

  • Whether supervision is required.

  • Access to licensee search. And,

  • Access to agency and sponsor search.

Key Information Recap

15. What to do if you can't find an agent or adjuster in the ICM database.

If you can’t find someone or something doesn’t look right, reach out to the Insurance Council of Manitoba. We’re here to listen and help.

What to do if you can't find an agent or adjuster in the ICM database.

16. Where to find us

Verifying an insurance agent’s or adjuster’s licence is a simple but powerful step in protecting yourself and your family. Licensed agents and adjusters are held to professional standards and are accountable to the Insurance Council of Manitoba. By checking their licence status, you’re ensuring that you’re working with someone who is qualified, authorized, and committed to ethical practices.

Where to find us

17. Contact Us

You have successfully verified the licensing status of an insurance agent or adjuster by searching and reviewing detailed licence information. This ensures you work with properly licensed professionals and understand their qualifications.

Contact Us

You have successfully verified the licensing status of an insurance agent or adjuster by searching and reviewing detailed license information. This ensures you work with properly licensed professionals and understand their qualifications.