Resources for Licence Holders

Maintaining active E&O insurance is a mandatory condition of your licence.

Your coverage must:

• Always remain active
• Be updated immediately in the online portal if anything changes

For full requirements, refer to Regulation 389/87 and the Licensing Information page on the ICM website.

You are responsible for meeting the Annual Continuing Education (CE) Requirements as outlined by the ICM.

• CE must be completed through an Accredited Course Provider (ACP)
• CE must be entered into your online portal before renewing your licence

Visit the Continuing Education Info page and the CE FAQ’s on the ICM website for details on CE requirements by licence class, how to verify you’ve completed your CE requirement, and more.

Report material changes in writing to the ICM within 15 days.

The following changes must be reported immediately:

• Agency or Adjusting Firm name
• Sponsor name
• A new job or employer
• A change in job responsibilities
• Other significant information that may affect your licence
• Changes related to a Restricted Insurance Agent licence (detailed information available here)

This is not an exhaustive list. If you are uncertain whether a change must be reported, please visit the Material Changes – When to Disclose them to the ICM section on the ICM website.

If you plan to take on another job or role, you must:

• Notify the ICM in writing by sending an email to contactus@icm.mb.ca
• Receive approval before starting the new position

Please refer to the Conflict of Interest Guidelines for Additional Occupations on the ICM website.

The ICM communicates solely by email using the address listed in your portal. Please ensure your email remains current. Add the following addresses to your safe sender list:

• licensing@icm.mb.ca
• InsuranceCouncilofManitoba@icm.mb.ca
• insurance_council_of_manitoba@mail.vresp.com

• Agents: June 1 – May 31 (annually)
• Adjusters: July 1 – June 30 (annually)

• Receipts become available once a licence has been issued
• If you paid by credit card, you can view your receipt under Payment → History within the online portal.

Visit the Licensing Information page to access the complete fee schedule.

If your licence class or level requires supervision, you must follow the Supervision Guidelines as outlined in the applicable Licensing Rules, including:

• Life Insurance Agents & Accident & Sickness Agents Licensing Rules: Section 7(1), Section 8
• General Insurance Agents Licensing Rules: Section 3(2)
• Insurance Adjuster Licensing Rules: Section 3(2)

• Operating agents must follow the Guiding Principles Handbook
• Designated Representatives must meet all obligations outlined under Insurance Adjusters Information – Insurance of Manitoba

Personal Information:

• For personal name changes, please notify the ICM in writing by emailing contactus@icm.mb.ca. Include a copy of your legal name change document and photo identification.
• For address changes within the same province, simply update your online portal (click on Information then Personal Information).
• If you’ve moved to another province, provide the following:
  • Government-issued photo ID showing your new address
  • Health Card or other document showing your new provincial address (e.g., lease agreement, bank statement, utility bill)

Business Information:

• For business address changes, simply update your online portal (click on Information then Business Information).

Agency/Adjusting Firm/Sponsor Changes:

• Amendments can be completed within the online portal using the User Guide to Amend a Licence as a reference.

Reinstatements are completed within the online portal using the User Guide to Reinstate a Licence as a reference.

Renewal typically opens in April to early May each year. Refer to the Licence Renewal Overview, Renewal FAQs and Renewal Checklists for assistance.

• Agents: June 1 – May 31
• Adjusters: July 1 – June 30