Insurance Council of Manitoba

You Should Expect Your Agent or Adjuster:

to be competent and ethical, and to act in your best interests at all times;
to deal with you fairly, honestly, and in good faith;
to determine your insurance needs and objectives;
to make recommendations that are consistent with those needs;
to make full and fair disclosure of all material facts to enable you to make an informed decision regarding your insurance;
to disclose any conflicts of interest that they may have concerning their recommendations to you;
to obtain your express authorization to make any changes to your contract or agree to any settlements; and
to answer all your questions clearly or be willing to find you the answers you need.

Council has a Life Code of Conduct, a General Code of Conduct and an Adjusters Code of Conduct that are available on our website.